Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the BankFlow.ai website (https://bankflow.ai) and services (collectively, the "Services") provided by BankFlow.ai ("BankFlow," "we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use our Services.

Description of Services

BankFlow provides consulting and education services related to:

1. AI Governance Consulting - Vendor risk management, AI governance frameworks, and regulatory compliance for community banks

Our Services include:

• Website content and resources
• Discovery calls and consultations
• Documentation and deliverables (upon engagement)
• Educational materials and training programs

Acceptable Use

Permitted Use

You may use our Services for lawful purposes only, including:

• Browsing website content
• Requesting information about our services
• Scheduling discovery calls
• Downloading materials we make available

Prohibited Conduct

You agree NOT to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Use automated tools (bots, scrapers) without permission
• Impersonate any person or entity
• Harass, threaten, or abuse others
• Use our Services for spam or unsolicited marketing

Violation of these prohibitions may result in immediate termination of your access to our Services and potential legal action.

Intellectual Property Rights

Our Content

All content on our website, including but not limited to text, graphics, logos, images, videos, software, and documentation (collectively, "Content"), is the property of BankFlow or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal or internal business purposes. This license does not include the right to modify, copy, distribute, sell, or commercially exploit our Content.

Trademarks

"BankFlow," "BankFlow.ai," and related logos are trademarks of BankFlow. You may not use our trademarks without our prior written permission.

Professional Services and Engagements

No Attorney-Client Relationship

Nothing on our website or in our Services creates an attorney-client relationship. Our Services are not a substitute for legal, regulatory, or compliance advice. You should consult with qualified legal counsel regarding your specific situation.

No Guarantees

While we strive to provide high-quality services, we do not guarantee specific outcomes, regulatory approval, or examiner acceptance of our deliverables. Regulatory compliance is ultimately your responsibility.

Disclaimer of Warranties

Use of our Services is at your own risk.

Limitation of Liability

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Dispute Resolution

Informal Resolution: Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally.

Arbitration: If informal resolution fails, any dispute arising out of or related to these Terms or our Services shall be resolved through binding arbitration in accordance with the American Arbitration Association (AAA) Commercial Arbitration Rules.

Contact Us

If you have questions, concerns, or disputes regarding these Terms, please contact us:

BankFlow.ai
Email: [email protected]
Website: https://bankflow.ai